1. Information We Collect
When you visit our website, book an appointment, sign up for promotions, or interact with us, we may collect the following information:
✅ Personal Information: Name, phone number, email address, billing details, and appointment history.
✅ Automated Data: IP address, browser type, and device information for security and analytics purposes.
✅ Communication Data: Messages sent through contact forms, chat widgets, and SMS opt-ins.
2. How We Use Your Information
We use your data to:
- Book and manage appointments
- Send SMS/email reminders, promotions, and updates (only if you opt in)
- Improve our website and customer experience
- Ensure security and fraud prevention
- Comply with legal and regulatory requirements
We do not sell or share your data with third parties for marketing purposes.
3. Comments & Reviews
When visitors leave comments, reviews, or submit forms on our site, we collect the information provided along with the visitor’s IP address and browser details for spam detection and security.
If you use Gravatar (a service for profile images), your anonymized email address (hashed) may be sent to Gravatar to check for an existing profile. Their privacy policy can be found here.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience.
✅ Essential Cookies: Help with website functionality (e.g., appointment booking).
✅ Preference Cookies: Save login details and settings for a personalized experience.
✅ Analytics Cookies: Track visitor behavior to improve website performance.
Your Cookie Choices
You can adjust your cookie settings in your browser to accept, reject, or delete cookies at any time.
5. Embedded Content from Other Websites
Articles or pages on our website may include embedded content (e.g., videos, images, or social media posts). Embedded content from third-party sites behaves as if you visited their website directly and may collect data, use cookies, and track interactions.
We are not responsible for third-party websites’ privacy practices.
6. Data Sharing & Third-Party Services
We do not sell or rent your personal information. However, we may share data with:
✅ Payment processors (for secure transactions)
✅ Scheduling platforms (for appointment management)
✅ Legal authorities (if required by law)
7. Data Retention
We retain your data only for as long as necessary to fulfill its intended purpose or comply with legal requirements.
- Account & Appointment Data: Retained as long as your account is active.
- Comments & Reviews: Stored indefinitely unless you request deletion.
8. Your Data Rights
You have the right to:
✅ Access your data – Request a copy of the personal data we hold about you.
✅ Correct your data – Update inaccurate or incomplete information.
✅ Delete your data – Request the removal of personal data (except data we must retain for legal reasons).
✅ Opt-Out of SMS/Email Marketing – Reply STOP to any text message or click unsubscribe in promotional emails.
To request data access, corrections, or deletion, contact us at [Insert Contact Email].
9. Security Measures
We take data protection seriously and implement industry-standard security measures to protect your information. However, no system is 100% secure, so we recommend safeguarding your account credentials.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date at the top. Continued use of our services after an update constitutes your acceptance of the changes.