business goals

What happens when the business you built can’t grow unless you step out of it?

In this episode of The Heart-Led Business Show, Tom Jackobs sits down with Amber Briggle, founder of Soma Massage Therapy, to explore the turning point where “doing it all” stops working, and what it takes to rebuild a business that can actually sustain you.

From juggling clients, calls, payroll, and motherhood to stepping back from the treatment room entirely, Amber shares how necessity forced a new way of working. We dive into her no-tipping model, how she reverse-engineers pricing around real costs and fair wages, and why structure, not hustle, is what allowed her business to finally scale.

A grounded, honest look at building something that works with your life, not against it.